1.0. Privacy Policy

Last Updated 24th May 2018

FIZIX Interactive are committed to protecting your personal information and respecting your privacy. This policy (together with our Terms and Conditions of Use Policy) sets out the basis in which we handle the personal information we collect from you and how it will be used and treated.

We do not collect any personally identifiable information about visitors to this website. Visitors who decide to register (by creating an account) on this website or decide to contact us through this website will have to voluntarily submit their e-mail address for account verification purposes. This is a measure to prevent SPAM being posted onto the website, to prevent duplicate registrations from the same individual and to prevent automated registrations.

1.1. Information we collect from you

This section outlines the personal information we collect about visitors to this website:

  1. When browsing this website we collect non-personally identifiable data about your visits to our site including, but not limited to, traffic data, information about pages visited within our website, browser and operating system type and location data to the extent of general geographic region. This data is used soley for the following purposes:
    1. Your IP Address is collected by the server. This is standard behaviour for all web servers and allows for you to connect to websites. The IP address is stored for security purposes and will only be disclosed to the relevant authorities in the case of a user attempting to breach this sites security.
    2. We use Google Analytics to collect all other non-personally identifiable data. This data is used for the sole purposes of identifing how popular our website is, what pages people want to read, where people find us and to assist us in improving our web site for visitors and improving our presence on the web.
    3. We do not use cross site tracking, behavioural or sentiment analysis software
  2. Information that you provide to us by filling in forms on our website such as registering an account on the FIZIX Labs or using our "Contact Us" form.
    1. When creating a FIZIX Labs account we ask for your email address in order to verify your registration. This is a measure to help prevent automated registration and users creating multiple accounts. Along with this we collect a record of your IP Address along with a username which you can use to login to our services.
    2. When using our contact form we ask for general optional and required information that is submitted to us as part of the contact. This may include an email address, your name, telephone number, other contact details, your business and any message you submit to us. All emails are stored securely and are only accessible by authorised staff at FIZIX Interactive.
    3. We may keep a record of any correspondence by contact form or email for future reference. Typically any emails are deleted within 24 months unless there is reason to keep them, such as a contact becoming a client or working with FIZIX Interactive.
  3. If you register and sign into a FIZIX Labs account a cookie will be stored on your computer in order to maintain your login session.
  4. A cookie is stored in order to maintain a session within our website for the purposes ourlines in point II. These cookies can be disabled within your browsers settings.
  5. Your IP Address (which is stored automatically by web servers for security reasons). This address is not personally identifiable to us and can only be used by ISP's and law enforcement agencies to identify individuals.

1.3. How we use your information

We use the information held about users of our website in the following ways:

  1. To ensure that content from our site is presented correctly for your browser and operating system type.
  2. To allow you to make use of interactive features on our website such as the FIZIX Labs
  3. To estimate the size of our audience
  4. To estimate the percentage of people return to our website
  5. To identify, in general, how people use our website so that we can improve your browsing experience.

1.4. Information Stored on Clients and Partners

When an individual or company works with FIZIX Interactive - either as a client or provider to FIZIX Interactive, some form a Contract of Work Policy will be signed and personal information - such as names, contact details and other information required to form legal contracts will be submitted to FIZIX Interactive. We will also collect information about any work agreement which may be protected by a Non Disclosure Agreement. Any data collected between Client or Provider relationships will be stored according to the following policy:

  1. Contact details will be stored as part of contracts and kept securely. They will be accessible only to authorised members of the FIZIX Interactive team.
  2. Contracts will be stored securely and only be accessible to authorised members of the FIZIX Interactive team.
  3. Emails are stored securely on our local servers in the United Kingdom, and are typically deleted from our web servers in the UK or USA. Locally stored emails are only accessible to authorised members of the FIZIX Interactive Team and are typically stored for future reference and to allow us to correspond with Clients about past projects we have worked on with you at a later date.
  4. Information about projects is stored securely on our local servers in the United Kingdom and are only accessible by authorised members of the FIZIX Interactive team. Project information is typically stored for future reference.
  5. We will not disclose any client information without the express consent of the Client.

1.5. Where your information is stored

Any personal data that we collect from you will be stored on our servers based in the United Kingdom, our servers in the United States of America or where applicable the servers owned by any 3rd party service we use (such as where data is transferred between 3rd party integrations that you may optionally make use of; i.e. Facebook and Twitter or audience analysis solutions such as Google Analytics). These servers are located either inside the European Economic Area (EEA) or the United States of America (USA). We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy and current European Data Protection Legislation.

We apply the same policy to our UK and USA servers.

1.6. Disclosure of information

We may disclose your information to third parties only in the following circumstances:

  1. If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms and conditions and other agreements; or to protect our rights, property, safety, our customers, or any other company or individual.
  2. Where you actively choose to share information between FIZIX and 3rd party applications; such as making use of the Facebook and Twitter Social Integrations on our Labs.
  3. We will not disclose your information to third parties for any other reason.

1.6. Access to your information

You have the legal right to access information held about you. Any access request can be undertaken for a nominal fee to cover our costs of providing this data to you.

1.7. Right to be Forgotten

According to your legal Right to be Forgotten, we will delete any information we hold on you upon your request. This will typically be within 24 hours of receiving the removal request, and no longer than the timelines specified by European Data Protection Law. The time taken to remove information from 3rd Party Services such as Google Analytics will be subject to their data removal procedures.

1.8. Breaches

In the event of a breach of our security which results in data being compromised to an unauthorised group or individual we will notify any identifiable person affected within 24 hours of identification and will alert any relevant authorities within 24 hours of identification of a data breach. We will also take reasonable measures to remove any compromised information should it be posted to the internet.

1.9. Changes to this privacy policy

Any changes we make to our privacy policy will be posted on this page; the date of last update is provided at the top of the policy. It is your responsibility to review this policy and be aware of changes to it.

2.0. Terms of Use

By using or registering on this website you agree to the following Terms of Use Agreement, if you do not agree to this Terms of Use Agreement you are not permitted to use or register on this website.

The following are the Terms of Use between you and FIZIX Interactive. By accessing, browsing and/or using anything on this site and the server it's hosted on, you acknowledge that you have read, understood and agree to be bound by the terms below and to comply with all applicable laws and regulations. If you do not agree with these terms, please do not use this site.

1. Introduction to this Agreement

1. This site is owned and operated by FIZIX Interactive
2. This Agreement governs the use of this website and the services offered to end users such as usage of messaging and commenting facilities.
3. If you do not agree to the terms of this Agreement you should not use this website or its services.
4. FIZIX Interactive may modify this Agreement from time to time, notices of which will be posted on this page. Continued use of this website and services will constitute your acceptance of any changes or revisions to this Agreement.
5. It is your responsibility to read this Agreement and to be aware of any changes or revisions to this Agreement.
6. We may terminate your access to this website and any services offered on this website without notice if you fail to follow this Agreement.

2. Your Use of this Website

  1. FIZIX Interactive or its licensors or it's clients where applicable own all material on this website. You may view the materials on this website on a display (screen), print copies of this material and store copies of the materials on this website for your own use. You may not make use of the materials on this website to create commercial use or any derivative works from the materials on this website by publication, transmission or distribution.
  2. You may not authorize others to use this service and are responsible for your own usage of this website and the services offered through this website.
  3. You are responsible for all activity undertaken using your account. You will notify us of any known unauthorized usage of your account and take all reasonable measures to prevent any unauthorized usage of your account.
  4. You are responsible for all communications on this website, including posting messages on the forum, posting any comments and messages to other users or FIZIX Interactive.
  5. You agree not to post any messages (including but not limited to forum posts, comments and private messages) on this website that are obscene, indecent, offensive, threatening, defamatory, abusive, harassing, hateful, damaging, constitutes junk mail or unsolicited advertising, invades anyone's privacy, illegal, encourages other users to conduct in activity that is illegal, infringes on another individual or entities copyrights or trademarks, or gives rise to civil or criminal liability.
  6. You acknowledge that FIZIX Interactive cannot review every user contributed posting that appears on this website. FIZIX Interactive operates a notice and take-down policy whereby FIZIX will remove or modify any post that is deemed in breach of this Agreement upon being notified that such post is in breach of this Agreement.
  7. FIZIX Interactive will not be responsible for any damages resulting from your usage of this website or the services offered on this website. FIZIX Interactive do not vouch for the accuracy of any messages posted to this website and are not responsible for the content of any messages posted on this website.
  8. You acknowledge to indemnify and hold FIZIX Interactive harmless against any third party liabilities, claims, costs, loss or damages, including any consequential losses as a result of any information you post on this website or any information posted by others on this website.
  9. You accept and acknowledge that FIZIX Interactive may keep record of the IP addresses of users of this website and it's services, in particular the IP addresses of users who post messages to this website.
  10. FIZIX Interactive does not necessarily condone, agree with, sanction, encourage or endorse the comments, opinions and postings of other users.

3. Indemnity

You agree to indemnify FIZIX Interactive, its subsidiaries, affiliates, officers, employees, partners, agents and representatives and to hold them harmless from any and all claims, demands, liabilities, damages, costs, expenses (including legal fees) that may arise from your use of this website and it's services and any other persons usage of this website and its services.

4. Disclaimer of Warranty and Limitation of Liability

YOU UNDERSTAND AND AGREE THAT YOU ARE USING THIS WEB SITE AND ANY OF ITS SERVICES AT YOUR OWN RISK. THE WEB SITE AND ITS SERVICES ARE PROVIDED "AS IS", AND TO THE EXTENT PERMITTED BY APPLICABLE LAW, FIZIX INTERACTIVE AND ITS AFFILIATES EXPRESSLY DISCLAIM ANY AND ALL WARRANTIES, EXPRESS AND IMPLIED, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF ACCURACY, RELIABILITY, TITLE, MERCHANTABILITY, NON-INFRINGEMENT, FITNESS FOR ANY PARTICULAR PURPOSE OR ANY OTHER WARRANTY, CONDITION, GUARANTEE OR REPRESENTATION, WHETHER ORAL, IN WRITING OR IN ELECTRONIC FORM, INCLUDING BUT NOT LIMITED TO THE ACCURACY OR COMPLETENESS OF ANY INFORMATION CONTAINED THEREIN OR PROVIDED BY THIS WEB SITE AND ITS SERVICES.

FIZIX INTERACTIVE AND ITS AFFILIATES MAKE NO WARRANTY, IMPLIED OR EXPLICIT, THAT ANY PART OF THE WEBSITE OR SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, VIRUS-FREE, TIMELY, SECURE, ACCURATE OR RELIABLE OF ANY QUALITY. YOU UNDERSTAND AND AGREE THAT NEITHER FIZIX INTERACTIVE NOR ITS AFFILIATES NOR ANY PARTICIPANT IN THIS SITE AND ITS SERVICES PROVIDES PROFESSIONAL ADVICE OF ANY KIND IN POSTINGS ON THIS WEBSITE AND THAT USE OF SUCH ADVICE OR ANY OTHER INFORMATION IS SOLELY AT YOUR OWN RISK AND WITHOUT OUR LIABILITY OF ANY KIND.

FIZIX INTERACTIVE AND ITS AFFILIATES SHALL NOT BE LIABLE TO YOU OR ANY THIRD PARTIES FOR ANY DIRECT, INDIRECT, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES SUSTAINED ARISING OUT OF YOUR ACCESS, INABILITY TO ACCESS OR USE OF THIS WEBSITE AND THE SERVICES OFFERED ON THIS WEBSITE, INCLUDING FOR VIRUSES ALLEGED TO HAVE BEEN OBTAINED FROM THIS WEBSITE OR THE SERVICES OFFERED ON THIS WEBSITE, YOUR USE OF OR RELIANCE ON THE SERVICE OR ANY OF THE INFORMATION OR MATERIALS AVAILABLE ON THIS WEBSITE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.